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We do the most we can to help with return costs, but we are not Amazon and cannot take hits or losses like Amazon.
Lifetime Warranty: Atomic Defense will always stand behind our products. Our lifetime warranty covers any defects and ensures that you never need to worry about parts or the quality of your orders for the entire life of the product.
Wrong Items: Atomic Defense takes pictures of orders before they are packaged and shipped. We pay for return, recertification and exchange shipping costs if we ever make a mistake on your orders.
Rules for Returns: We may deduct refurbishing costs, plus materials and labor, of used products or modified products. This includes, but is not limited to; products with residue, smells, scratches, missing parts, debris, dents and damage. **We reserve the right to refuse returns.
Packaging: Ensure returns are packaged safely with thick padding on all six sides. Failure to correctly package returns may damage products and will be deducted from Buyer’s account.